des moines, iowa and beyond

workflow & systems strategist

WELCOME TO THE BLOG

customer welcome packet

There are so many things in business that are important to have workflows for. If you’re not intentional about finding the areas of your business that will be most impacted and improved by implementing a workflow and system, you could go down the rabbit hole and be gone for quite a while. When we start […]

The Top 3 Workflows That Make the Most Impact

Business

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Our clients are the heartbeat of everything at HHE. Every piece of our client experience is intentional and created to help them focus on their relationships beyond their wedding day. A big part of that is staying in touch with them, since we become friends throughout the planning process. I am so grateful that is […]

Coffee Dates | Client Thank You Gifts with Simply Jessica Marie

Business

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When you receive a beautifully wrapped gift, it makes you feel special, right? When you get to share that gift with your spouse, it is an extra special experience. Then, imagine that gift includes carefully selected items from a friend that will bring you closer together. That is the experience I seek to build for […]

HHE Friends | Client Gifts with the Loved and Found Box

Business

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Congrats boss lady, you’ve gotten that deposit and signed contract! Now, how do you welcome your new couple? Enter the lovely welcome packet. I’ve seen so many posts about these from photographers, but very few specific to planners. Since we are so involved in every step of the process, what can we give our clients […]

Coffee Dates | Client Welcome Packets

Business

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It’s the little things in life that we remember. The emotions, the smells, the thoughtful gifts and unexpected phone calls. Those intentional details and moments are what your clients will remember, too. One of my favorite things in life is surprising people with thoughtful gifts. Whether it is a physical gift, my time, a note […]

Coffee Dates | Creating a Magic Client Experience

Business

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